Why am I being asked if I’m a robot?

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We have an invisible Google reCaptcha as part of the security features on the platform – to prevent bots and people with malicious intent from gaining access to the platform.

If you are being repeatedly asked to prove your humanity, it is likely that your IP has been flagged – or you are accessing the platform via a masked IP (like Tor or VPNs or Incognito Mode browsers).

To fix this, please disable any VPNs you may have on, use regular browsers, and clear your browser cache then try again.